Below are our different legal policies regarding limited warranties, shipping, returns, applications for credit, and privacy.
Limited Warranty FAQ
The warranty will cover all of our panic exit devices against defects in either material or workmanship.
Our warranty does not cover against errors in installation or application, nor are we liable for consequential damages as a result of either.
Our products are covered for a period of 2 years from the date of our original shipment.
Depending on the situation, we will either repair or replace products to provide what is determined to be the best solution to the problem.
We do not provide coverage for labor or transportation charges without a prior written agreement from the customer.
Service can be acquired at any time by notifying us of a product failure or non-conformance directly within the warranty period.
You need only maintain the devices with periodic inspection and maintenance.
There are no warranties, express or implied, except those stated above.
555 High Grove Blvd.
Glendale Heights, IL 60139
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will provide an estimated ship date based upon the availability of your item(s). For international destinations, please submit a message to us from the Contact Us page and we will respond with international ordering options.
To apply for credit with First Choice Building Products, please download and complete our credit application form. After processing your information, we will create an account for you that will enable you to order over the web. Firms approved for open account sales will be notified with their terms.
First Choice Building Products operates the https://fcbp.com/ website, which provides access to the catalog of products manufactured and sold by First Choice Building Products.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the fcbp.com website.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service
- To provide the Service on our behalf
- To perform Service-related services
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
FCBP.com has earned the McAfee SECURE Certification, certifying that our site contains no malware or malicious links, a valid SSL, and does not engage in phishing activity.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
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